Returns & Exchanges
At SOUTH.ST, we want you to love your street-style essentials, so we offer a flexible 30-day return policy for all unworn items in original packaging. Please note that all sale items are final and eligible for store credit only.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition, unwashed, and with all tags attached within 30 days of the delivery date.
- 2.Initiate Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Securely pack your items and attach the prepaid shipping label provided via the portal, then drop it off at your nearest authorized carrier location.
- 4.Receive Refund
Once our warehouse team inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.